APPLICATION FOR UTILITY ELECTRONIC BILL (E-BILL)

The Town of Tisdale offers the opportunity for our customers to receive utility bills as attachments in an e-mail rather than by regular mail. E-Bill will allow you:

          1.  To easily access, print, and reprint utility bills as you need,
          2. To receive your bill promptly – faster than standard mail, and
          3. To conveniently store bills electronically.

 

Transmitting information by e-mail has some risks that residents should be aware of. These include, but are not limited to, the following:

          1.  E-mail can be circulated, forwarded, and stored in numerous paper and electronic files.
          2.  E-mail can be immediately broadcast worldwide and be received by many intended and unintended recipients.
          3. E-mail senders can easily misaddress an email.
          4. E-mail is easier to falsify than handwritten or signed documents.
          5. Backup copies of e-mail may exist even after the sender or the recipient has deleted their copy.
          6. E-mail can be intercepted, altered, forwarded, or used without authorization or detection.
          7. E-mail can be used to introduce viruses into computer systems.

The Town of Tisdale will use reasonable means to protect the security and confidentiality of e-mail information sent and received. However, because of the risks outlined above, the municipality cannot guarantee the security and confidentiality of e-mail communication, and will not be liable for improper disclosure of confidential information. For this reason, the customer must consent to the use of e-mail for the delivery of municipal notices.

Consent to the use of e-mail for the delivery of utility bills includes an agreement with the following:

          1.  Failure to receive an e-mailed utility bill does not release me from my responsibility to pay any charges specified on the notice, or any penalties, which may be incurred by late payment.
          2.  I will inform the Town of Tisdale of any change in my e-mail address as soon as possible, to prevent the misdirection of notices and reduce the risk of not receiving a notice.
          3. I may withdraw from e-mail delivery at any time. To do so I will inform the Town of Tisdale and all notices which were previously e-mailed to me will be sent by regular mail.

 

By signing below, I acknowledge that I have read and fully understand this document, and consent to the delivery of the utility bills from the Town of Tisdale to me by email.



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